Kodi Not Working | Most Common Problems & Fixes

If you’ve used Kodi for a while, you may have encountered several issues with the software. Understandably, it’s quite frustrating, especially if you experience a problem you can’t troubleshoot immediately.

You’ll learn how to fix the most common Kodi issues for a smooth streaming experience in this guide. 

The Most Common Kodi Problems And Their Solutions

Here are some of the most common Kodi problems you might encounter while using this media center.

Kodi Crashes And Freezes

This is the most common problem that users encounter while using Kodi. Here’s how to fix this issue.

# Option 1 | Restart Kodi 

Normally, when Kodi freezes or stops responding, restarting the application solves this issue. Try exiting the application if it’s frozen, then relaunch it. Suppose the exit button does not respond; you’ll have to reboot or power off your device.

After restarting your device, launch Kodi. It should work normally. If this does not work, check the other solutions explained below.

# Option 2 | Uninstall Recently-Installed Kodi Addons

Do this if Kodi was working fine but crashed right after you installed an addon. To uninstall a Kodi addon, follow the procedure below:

  • Go to the Kodi home screen
  • Go to Addons
  • Click My Add-ons tab
  • Select all to view a list of your installed Kodi addons
  • Select the addon you want to uninstall
  • Click Uninstall and confirm by clicking the Yes button.

If Kodi keeps crashing as soon as you launch it, consider removing the add-on from the main hard disk partition folder. To do this, follow the procedure below:

  • Close the Kodi application.
  • Simultaneously press the Windows key and E on your keyboard to access the file explorer.
  • On the search bar, type this directory; %APPDATA%\Kodi\userdata.
  • Press Enter key.
  • Open the addon data folder.
  • Click on the addon causing problems and press Delete on your keyboard.
  • Alternatively, you can go back to the userdata folder.
  • Click on the Database folder.
  • Click on the Addsons27 file and press Delete on your keyboard.
  • Relaunch Kodi and check if the problem is solved.

# Option 3 | Reset Kodi

Resetting Kodi means clearing up all adjustments you may have made to the software. The process restores Kodi to its default settings and deletes all data. Follow the procedure below to reset Kodi:

On Smartphones & Android TV

  • Click on Settings
  • Open Apps & Notifications
  • Click on See All Apps
  • Scroll down and select Kodi
  • Click on Storage & Cache
  • Click Clear Data
  • Confirm by clicking OK

NOTE: The settings may vary from one device to another. Perform a fresh re-installation if you’re using a different operating system or don’t know how to perform a Kodi reset.

# Option 4 | Update Kodi

Kodi may begin to freeze or crash if the version you’re using is obsolete. In that case, the best thing to do is to update Kodi software.

Software updates often fix bugs within the application, introduce new features and remove outdated ones. 

Using the latest Kodi version reduces vulnerabilities and fixes security flaws. A new stable version might also boost the application’s general performance and install new dependencies. 

How To Update Kodi

On iOS
  • Go to the official Kodi website
  • Select iOS
  • Select iOS installer
  • Wait for the download and installation of the update.

Alternatively, if you’re using a jailbroken iOS device using the Cydia app to update Kodi. 

  • Launch the Cydia app on your device.
  • Click on the search tab.
  • Type Kodi in the search field.
  • Select the Kodi version that corresponds with your device, and then select Modify.
  • Click on Install, then select Install if prompted.
  • Wait for the download and installation of the update.

On Android/Android TV

  • Go to Google Play Store.
  • Select My Apps & Games.
  • Click on Kodi from your list of installed apps.
  • If there’s a pending update, you’ll notice an Update button.
  • Click on the Update button.
  • Wait for the download and installation of the update.

On Windows/Mac/Linux

  • Close the Kodi application.
  • Go to the official Kodi website.
  • Click on the Windows icon.
  • Select the 64-bit installer. Kodi is a 32-bit application but can still run smoothly on 64-bit. devices. Wait for the download to be complete.
  • Open the downloaded file and launch it.
  • On the screen that appears, click Next.
  • Accept the license agreement.
  • On the screen that appears, click Next.
  • Choose your preferred destination folder and then click Next again.
  • On the pop-up window, select Overwrite The Previous Installation, and then click OK.
  • You can choose to create a new start menu folder or click on Do Not Create Shortcuts to proceed.
  • Once installation is done, click Finish.

On Xbox

  • Select My Games & Apps.
  • Select Updates.
  • If there’s a pending update, you’ll see an Update button.
  • Click on the Update button.
  • Wait for the download and installation of the update.

On Raspberry Pi

  • Go to the Kodi home screen.
  • Select Settings.
  • Select LibreELEC.
  • Go to System.
  • Change the Automatic Updates setting to Manual.
  • Select Update Channel.
  • Select Available Versions and choose the latest version.
  • Select Yes to confirm the update.
  • Wait for the download and installation of the update.

On Amazon Fire TV Stick

  • Go to the Amazon Fire Store.
  • Click on Downloader and enter the official Kodi website URL link, and then click on Go.
  • On the warning that appears, click OK.
  • On the Kodi website, click Android.
  • Choose the ARMV8A (64-bit) version and click Install.
  • Wait for the download and installation of the update.

We’ve done this several times and it has always fixed the issues on Amazon Fire TV Stick.

# Option 5 | Re-Install Kodi

If restarting, clearing application data, and updating Kodi don’t work for you, try re-installing Kodi. Do this by uninstalling the Kodi application from your device and re-installing it once again. This may possibly solve performance issues.

Kodi Is Stuck In A Crash/Reboot Loop

This issue mainly occurs under the circumstances discussed below:

  • When You’ve Installed Custom Third-party Builds

When installing custom third-party builds, you need to check if the build is compatible with your Kodi version. Incompatibility may cause the application to crash and reboot regularly. For best results, use a maintenance tool such as, Open Wizard, Indigo or Ares Wizard to uninstall the build.

  • URLResolver Dependency Issues

To determine if URLResolver dependency error causes Kodi to crash, disconnect your device from the internet. If the application functions normally after switching off the internet, try updating the dependencies. Kodi relies on various dependencies to work; if one fails, then it may corrupt the whole application. 

You can update dependencies by following the procedure below:

  • On the Kodi home screen, click the gear icon.
  • Select System Settings.
  • Go to Add-ons tab.
  • Select Manage Dependencies.
  • Select URLResolver and click Update (Before clicking Update, ensure that you’re connected to the internet).

If Kodi still crashes after updating dependencies, try uninstalling addons or re-installing Kodi. 

Hardware Acceleration Issues

Hardware acceleration problems often lead to Kodi freezing or crashing. The best way to fix hardware acceleration issues is by turning off the option. Follow the steps below to disable hardware acceleration:

  • Launch Kodi app and click the gear icon at the top left corner of the screen to go to settings.
  • Select file manager and proceed to Player Settings.
  • Click on the Basic button thrice to activate Expert mode.
  • Select the Video tab.
  • Under processing, you’ll see the Allow Hardware Acceleration – DXVA2 option.
  • Move the toggle button to the right to disable it.

No Streams Available Error

Sometimes you may stumble upon a No Streams Available Error when Kodi fails to fetch content from the internet. Obsolete Kodi addons and outdated providers mainly cause this issue. To fix this error, follow the steps below:

  • Go to the Kodi home screen and click Add-ons.
  • Select Scraper Settings.
  • Click on Disable All Providers.
  • Click on Enable All Providers.
  • Confirm by clicking OK.

This process ensures you only fetch content from providers available online and fixes the No Streams Available Error.

Kodi Takes Too Much Storage Space

Your device may be running low on storage space because of the installation of many Kodi addons, repositories, and builds. To avoid running low on storage, it’s advisable to delete Kodi add-ons/repositories that you don’t use or, alternatively, reset Kodi to its default settings.   

Add-ons/Dependencies Won’t Install

After installing a Kodi add-on repository, some add-ons failed to install or update.

This may be due to the reasons outlined below:

  • The add-on is outdated and no longer supported.
  • The add-on is not compatible with your Kodi version.
  • The add-on is missing some dependencies.
  • The add-on requires another addon to function.

Add-ons Won’t Uninstall

Some add-ons may fail to uninstall, crashing the application each time you try to uninstall such plugins. In that case, the only option you have is to uninstall the plugin from the system files.

Follow the steps below to uninstall a stubborn addon:

  • Open ‘My Computer’ on your PC.
  • On the taskbar, select File Explorer.
  • Click on View, then select Options.
  • Click on Change Folder And Search Options.
  • Select the View tab.
  • Click on Advanced Settings.
  • Select Show Hidden Files & Folders, then confirm by clicking OK.
  • Launch the C drive.
  • Select Users. 
  • Click on your user account.
  • Select AppData.
  • Select Roaming.
  • Click on the Kodi folder.
  • Find and delete the specific add-on causing issues.

NOTE: The procedure above works with Windows OS; if you’re using a different OS, try finding online solutions on how to delete system-related files from the main hard disk partition. Alternatively, you can uninstall the Kodi repository and install a different repository. 

Kodi Buffering And Video Stuttering Issues

Kodi buffering issues are usually due to bandwidth problems, network congestion, outdated Kodi add-ons, or other factors. 

Here’s how to fix buffering and video stuttering issues on Kodi.

Check Your Internet Connection

Slow internet speed is the major cause of buffering and video stuttering. Ensure your internet speed is stable and at least 5 Mbps when streaming. If your internet speed is slower than 5 Mbps, consider lowering the video quality when streaming media content.

For instance, if your internet speed is not fast enough to handle High Definition (HD) streams, you’re likely to experience buffering. In addition, ensure that your device has the capacity to handle HD Kodi streaming, or else you’ll experience video stuttering.

Your internet speed may also be affected by the number of users connected to the network. Consider disconnecting idle devices to see whether this solves the buffering issues.  

Move closer to your router to improve Wi-Fi signal strength. Alternatively, opt for a wired connection since they’re much faster and reliable than wireless connections.

Learn more | How To Stop Kodi Buffering

Use A Premium VPN Service

It’s recommended to use a VPN service to help stop Internet Service Providers (ISPs) from implementing bandwidth throttling, which sometimes causes Kodi buffering.

Bandwidth throttling refers to the intentional slowing down of internet speeds by an ISP. This is usually done to avoid bandwidth congestion or when a user exceeds their allocated quota.

Connecting to a VPN hides what you do on the internet from your ISP, government, and other prying eyes.

Update Kodi Addons

An outdated Kodi add can make streaming difficult and may lead to buffering. Ensure you check for add-ons updates regularly by following the procedure below:

  • Open Kodi and go to the Kodi home screen and select Add-ons.
  • Select the Open Box Icon or My Add-Ons.
  • Hover over the menu on the far-left side of the screen and click Check For Updates.
  • Once the search is complete, update add-ons that require updates.

Release Memory And Storage Space

Kodi buffering may be due to insufficient storage space on your device. To fix the issue, delete temporary files on Kodi to free up some space. You also need to clear Kodi cache files regularly to speed your device and reduce buffering.

A device running on low memory has low processing speed, leading to video stuttering issues on Kodi. You can either clear video cache or optimize cache settings for better video streaming. If you want to free up some space on your Android device by clearing the cache, here’s what do to:

  • Go to your device’s main menu and click Settings.
  • Click on Apps or Manage Installed Applications.
  • Select See All Apps.
  • Select Kodi
  • Go to Storage Options and clear cache.

Kodi lacks inbuilt features to clear the cache within the application. Therefore, if you’re using a different OS such as Windows, you may need to install a maintenance tool for this purpose.

Black/Blank Screen

This occurs when you’re unable to see any video streams and the screen displays nothing else. When that happens, check your internet connection and determine if it’s stable. Speed issues may cause your stream to freeze, leading to a black/blank screen. 

If your internet is working just fine, try reconnecting to Kodi using a VPN. Some ISPs block Kodi source websites or users, but premium VPNs can circumvent that.

You can also try exiting the stream and going back to the Kodi main menu (homescreen), then reload the stream.

This issue also arises when you upgrade Kodi to a newer version. Since there might be a change of skins once the update is installed, the add-ons database (addons.db) file tends to develop an error. The best way to fix this is by deleting the add-ons database file from your device. 

The file only caches information from add-ons; therefore, deleting it will have no impact on the Kodi application. The correct path to find the file depends on the OS you’re using.

For Android Box and Amazon Firestick users, you can Force Stop Kodi then Clear Cache to fix the Black screen issue.  

Kodi Search/Update Not Working

Kodi addons may fail to perform searches or produce search results when your device date and time are incorrect. For instance, when you try searching for new or old content, you’ll get no results.

In such a scenario, adjust your device date and time, and then initiate a new search.

A wrong device time and date may impact your video streaming and updates delivery. This is a common issue for Kodi users who have set-top boxes, given that the device does not auto-update the date and time as smartphones do. Users are required to manually input the correct date and time to avoid such inconveniences.

This issue also arises when you update Kodi to a new version but fail to update add-ons. Add-ons with pending updates may fail to conduct or produce search results. You may also find that the search function for the add-ons not working. 

Even so, there are times when you update all add-ons, but the search function still refuses to respond. This may be due to an add-on not being compatible with your new version of Kodi. There’s usually not much you can do about this error other than waiting for the add-on developers to make further updates.

In some cases, you may update Kodi and then encounter the Unable To Create Application Error. This usually occurs when Kodi does not fully update on a Windows device due to network connection problems or other factors. It is an error caused by corrupt files in your device directory.

How To Fix The Unable To Create Application Error

There are three different options to fix this error. Let’s check them out!

Manually Replace The Corrupted Files

This involves replacing all logs and directory files of the Kodi application on your device. First, you need to rename the Kodi folder before embarking on the process. After that, you need to move the files to a new folder and check each file to determine the folder that has issues.

Usually, it’s the ‘userdata’ files that cause the error. For that reason, it’s advisable to remove the userdata files first and check if Kodi is working before removing the other files.

Keep in mind that removing the ‘userdata’ files might delete some add-ons, and you’ll have to re-install them.

Follow the steps below to remove ‘userdata’ files:

  • Open My Computer on your PC.
  • On the taskbar, select File Explorer.
  • Click on View, then select Options.
  • Click on Change Folder and Search Options.
  • Select the View tab.
  • Click on Advanced Settings.
  • Select Show hidden files & folders, then confirm by clicking OK.
  • Open the C directory and select Users.
  • Click on your user account.
  • Select AppData, then click on Roaming.
  • Click on the Kodi folder.
  • Select Userdata.
  • Click on the file named profiles.xml and press Delete on your keyboard.

Check Kodi Log Files

Log files contain all application error messages, including the Unable To Create Application Error. Reviewing the log files can help determine the problem. However, if you don’t know how to review log files, you can share the Kodi log file with the customer support team or in the Kodi support forum.

Note that there are rules governing how you can share Kodi log files into the forum, and you must adhere to them. For instance, you can’t post the logs directly into the support forum. You need to paste the logs to a URL link then share them in the forum.

Re-install the Kodi Application

This is usually the easiest way to solve the Unable To Create Application error if you don’t have any data to lose. Re-installing the application deletes all previous files, add-ons, builds, and Kodi repositories.

For this to work, first, you need to uninstall Kodi application and re-install the latest version. 

After re-installation is successful, reboot your device and open Kodi. All Kodi files, including directory files, will be updated and replaced.

Kodi Won’t Connect To A Source

First, verify if the source address you’re using is correct. After that, check if you’re connected to the internet. If the source address is correct and the internet is working fine, try finding if the content you want to access is geo-restricted. Some addons geo-restrict content, and the only way to bypass this is by using a premium VPN service. 

Sometimes Kodi won’t connect to a source because of an obsolete or disabled add-on. The best thing to do is to find a similar add-on and uninstall the obsolete one.

Video Configuration Issues

Video configuration issues may cause the Kodi display to seem strange and bland. Such issues may also lead to lagging or buffering if video scaling isn’t done right. Follow the procedure below to configure your Kodi video scale correctly:

  • Open Kodi and click on Player.
  • Select Expert.
  • Click on Video.
  • Select Processing.
  • Reduce the scaling to 10% under the  Enable HQ Scalers For Scaling Above option.

Sometimes display may be properly configured, but Kodi videos still appear too small or too large. Here are some possible solutions to this problem.

  • Launch Kodi and select Settings. 
  • Select Video Settings.
  • Ensure the Zoom amount option is set to 1.0.
  • Go to the view mode and set it to Normal.
  • Click on brightness and control, then set the values to 50%.

Builds/Add-ons/Repositories Not Working

There are times when you install a new Kodi build but it fails to work, or you encounter problems when trying to watch content. This issue is common on builds that have add-ons not supported by Kodi.

Also, builds with obsolete addons tend to cause such issues.

The best way to fix such an issue is by uninstalling the build and installing a different one.

Here’s how to remove a Kodi build:

  • Launch Kodi and click on Add-ons.
  • Select Program Add-Ons.
  • Click on the build you wish to uninstall.
  • Right-click on the build till you see an information page displayed.
  • Select Uninstall and confirm your action by clicking Yes.

If this does not work, try installing standalone add-ons. Suppose you still encounter problems, reinstall Kodi or download the latest version.

However, sometimes a build may malfunction because it’s unable to communicate with the server. You can solve this by ensuring you’re connected to a strong internet connection, rebooting your device, and launching Kodi. The build should be able to fetch data and function properly.

Kodi Not Working On FireStick

The best thing to do when Kodi is not working on Firestick is to restart the device. If Kodi has frozen, you can unplug the device from the power source and plug it back in after 20 seconds. Reset Kodi if the problem persists. 

If Kodi still malfunctions, you can try clearing the cache by following the procedure below:

  • Go to the Firestick home screen.
  • Click on Applications.
  • Click on Manage Installed Applications.
  • On the list of apps that appear, click on Kodi.
  • Select Clear Cache and click OK to confirm.

Suppose you try all the above solutions and Kodi is not working, consider updating or uninstalling add-ons. It is advisable to begin by updating the add-ons first, and if that does not work, you may uninstall them.

This approach is because, sometimes, the issue of Kodi not working on Firestick may arise because of obsolete add-ons.

Try uninstalling specific add-ons one by one till you remove the unwanted add-on from your system.

You-Tube Add-on Not Working

Recently YouTube updated their Application Programming Interface (API) to improve the quality and usability of their application. The API is a standardized way for other programmers to access data from a service.

Changes in the API broke the YouTube Add-On on Kodi because some of the updated info did not match with the previous one.

It is a great idea to create an API key to continue watching YouTube on Kodi. The API key is a unique code that’ll be used to identify the Kodi application when watching videos on YouTube.

Creating an API key is not a complicated process; you’ll find a detailed guide on how to go about it in the Kodi Forum.

Hopefully, this article has helped you learn how to troubleshoot major Kodi issues. Most problems are usually easy to fix, but if you’ve tried all the solutions listed above and Kodi still won’t work, you may consider sharing your Kodi log file with the Kodi support forum.